Effective Date: May 24, 2025

ResolveCore.com (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of its users. This Privacy Policy outlines how we collect, use, store, and protect the information we gather through our website, forms, and any affiliated communication channels. By using ResolveCore.com (the “Website”), you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of the Website immediately.

1. Collection of Personal Information

We collect Personal Information when you visit our Website, complete a form, or otherwise engage with our services. For the purposes of this Privacy Policy, “Personal Information” refers to any data that can identify or be linked to an individual. This may include, but is not limited to:

• First and last name
  
  

• Email address
  
  

• Telephone number
  
  

• Location or ZIP code
  
  

• Any additional information voluntarily provided through form fields or communications
  
  

This data is collected only with your consent and is used strictly in accordance with this Privacy Policy.

2. Mobile Information Protection and Use

ResolveCore.com does not share or sell any mobile data or information with third parties or affiliates for marketing or promotional purposes. Furthermore, we do not imply or express that your opt-in permissions extend to any other companies or entities outside of ResolveCore.com. Your mobile number is stored securely and used only for the purpose for which you have opted in, such as receiving updates about aid programs or completing your service request.

3. Use of Information

We utilize your Personal Information solely to provide, support, and improve our services. This includes:

• Responding to inquiries and form submissions
  
  

• Delivering requested service information
  
  

• Offering updates about stimulus aid and financial assistance programs
  
  

• Improving our digital experience and user support systems
  
  

We will never use your Personal Information in ways that are unrelated to your original consent without first obtaining your express permission.

4. Communication Preferences and SMS Policy

By providing your mobile number, you consent to receive text messages regarding your inquiry or related updates. The communication terms include:

• Maximum of 5 messages per month
  
  

• Message and data rates may apply depending on your carrier plan
  
  

• Reply HELP for assistance
  
  

• Contact us at info@ResolveCore.com or (888) 963-5685 for support
  
  

• Opt out anytime by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
  
  

• No mobile information will be shared with third parties
  
  

Your consent to receive text messages is not a condition of purchase or service use.

5. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to improve your experience on our Website. These tools help us understand user behavior, identify technical issues, and enhance our services. You can modify your browser settings to refuse cookies or to alert you when cookies are being used. However, some parts of the Website may not function properly without them.

6. Security of Personal Information

We take the security of your Personal Information seriously. Our team implements reasonable administrative, physical, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse. This includes encryption protocols, firewall protections, and controlled access to data systems.

7. Data Retention and Storage

Your Personal Information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted or anonymized to protect your identity.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or store information from anyone under this age. If we become aware that we have received personal data from a minor without parental consent, we will take immediate steps to delete the information.

9. Third-Party Tools and Software

Although we do not share your data with third parties for marketing purposes, we may use trusted third-party tools (e.g., analytics platforms, form processors) that help us operate our Website and services. These tools may have limited access to data only as necessary to perform their functions on our behalf, and are contractually obligated to uphold data confidentiality and security standards.

10. User Access and Control Over Personal Data

You have the right to request access to, correction of, or deletion of your Personal Information stored by us. You may contact us at info@ResolveCore.com to exercise any of these rights, and we will comply with applicable legal requirements for such requests.

11. Do Not Track and Opt-Out Settings

Our Website honors "Do Not Track" (DNT) signals. You may also set your browser to limit the collection of Personal Information through cookies. For mobile communications, you may opt out at any time by following the STOP instructions included in the SMS messages.

12. Policy Updates and Contact Information

We may update this Privacy Policy occasionally to reflect legal, technological, or business changes. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy regularly to remain informed.

Contact us with any questions about this policy or your personal data:
📧 Email: info@ResolveCore.com
📞 Phone: (888) 963-5685
🌐 Website: https://www.ResolveCore.com